Hvordan løser jeg problemer på min enhed?

<Problem>

<Possible cause>

<What to do>

LED indicator and LED display are not switching on.

The mains lead is unplugged.

Power adaptor not in mains or 12volt plug not correct inserted.

Check if adaptor in in main connection and it got power. Check 12Volt connector is in the receiver.

Der blev ikke fundet noget signal

The antenna is disconnected

The antenna is damaged/misaligned

Out of digital signal area

Active antenna requires to switch ON the antenna power/external power

Check the lead of the antenna

Check the antenna

Check with your dealer

Switch the antenna power of the receiver  ON/connect external power

Der er hverken billede eller lyd på tv’et eller forstærkeren

HDMI eller SCART er ikke valgt på dit tv eller din forstærker, eller enheden er indstillet til en højere opløsning, end tv’et understøtter.

TV’et/forstærkeren er ikke tændt

Switch for at justere TV/forstærkerens indgang

Vælg lavere opløsning på modtageren

Switch TV/forstærker tændt.

Forvrænget kanal

besked

Kanalen er krypteret

Select an alternative channel

No response to the remote control

The receiver is off

The remote control is not aimed correctly

The front panel is obstructed

The batteries of the remote control are exhausted

Plug in and turn on the plug

Aim the remote control at the front panel

Avoid obstructions

Replace the batteries of the remote control

Glemt PIN-kode

Glemt kanallåsekode

Default PIN is <0000>

Contact your local Service Hotline or email our Support via www.strong-eu.com

After moving the receiver to another room/area you are no longer able to receive digital reception

The antenna signals are too weak

The signal strength/quality might be less than before, if using an indoor antenna

Press 2 x [INFO] on the remote control to keep the signal bars on screen and adjust the antenna for (maximum) reception. Alternatively, do a rescan of the channels.

When using an active antenna, check if the antenna power setting is {On}

Try using an outdoor antenna

The receiver switches off automatically

The {Auto Standby} function is enabled

Disable {Auto Standby}. See section <7.3.9> for details.

Playback of video causes picture freeze/macro blocks or similar distortion, especially on HD content

The read speed of your USB device could be too low

Sørg for at bruge et USB-lagringsmedie med tilstrækkelig hastighed og plads. USB-nøgler (»USB- sticks«) understøtter muligvis ikke tilstrækkelig hastighed.