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LEAP NEVE | 4K Google TV with Dolby Vision

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All questions

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LEAP NEVE | 4K Google TV with Dolby Vision

How do I use my IPTV?

I don't have a 4K (UHD) image, even though the content is broadcasted at this resolution. What can I do?

Glossary of Google TV Features

Where can I find additional help?

The LEAP-NEVE is slow.

The screen remains black.

The LEAP-NEVE does not turn on. What should I do?

Do I need to install updates?

What should I do if there is no sound?

How do I adjust the video resolution?

Can I uninstall applications?

Are some applications preinstalled?

How do I install applications?

Can I use another remote control?

What should I do if the remote control is not responding?

How do I pair the remote control?

What should I do if the Internet connection is unstable?

Which ports are available on the LEAP-NEVE?

What video quality does the LEAP-NEVE support?

What is included in the LEAP-NEVE box?

My remote control is not detected any more after being paired, why?

Is a Google account required?

How do I update my device?

How do I set up the LEAP-NEVE on first start-up?

How do I reset my device to its factory settings, (reset button)

How do I reboot my device?

How do I connect the LEAP-NEVE to my TV?

How do I connect the LEAP-NEVE to Wi-Fi?

How do I connect the LEAP NEVE to my TV?

Does the LEAP-NEVE work with all TVs?

Can I use the LEAP-NEVE without an Android smartphone?

Can I use an Ethernet connection?

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My remote control is not detected any more after being paired, why?

Sometimes your TV can lose the signal of your remote control which prevents you from using the remote control. You can pair your remote again by following the steps below.

1Press the RST button

Press the RST button located on the front side of your LEAP-NEVE for 1 second to call the remote pairing screen.

2Pairing the remote

Press the Home and back buttons for 5 seconds to pair the remote control.

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