¿Cómo puedo solucionar los problemas de mi dispositivo?

<Problem>

<Possible cause>

<What to do>

LED indicator and LED display are not switching on.

The mains lead is unplugged.

Power switch at rear panel is set to [OFF].

Check the mains plug. Switch main power to [ON].

No se ha encontrado ninguna señal

The antenna is disconnected

The antenna is damaged/misaligned

Out of digital signal area

Active antenna requires to switch ON the antenna power/external power

Check the lead of the antenna

Check the antenna

Check with your dealer

Switch the antenna power of the receiver  ON/connect external power

No hay imagen ni sonido en la televisión ni en el amplificador

No se ha seleccionado la salida HDMI o SCART en el televisor o el amplificador, o bien el aparato está configurado con una resolución superior a la que admite el televisor.

El televisor/amplificador no está encendido

Switch para ajustar la entrada del televisor o del amplificador

Selecciona una resolución más baja en el receptor

Switch Televisor y amplificador encendidos.

Check if S/PDIF connection is used.

Canal codificado

mensaje

El canal está codificado

Select an alternative channel

No response to the remote control

The receiver is off

The remote control is not aimed correctly

The front panel is obstructed

The batteries of the remote control are exhausted

Plug in and turn on the plug

Aim the remote control at the front panel

Avoid obstructions

Replace the batteries of the remote control

Código PIN olvidado

Código de bloqueo del canal olvidado

Default PIN is <1234>

Contact your local Service Hotline or send an email to our Support via www.strong.tv

After moving the receiver to another room/area you are no longer able to receive digital reception

The antenna signals are too weak

The signal strength/quality might be less than before, if using an indoor antenna

Press [INFO] on the remote control to keep the signal bars on screen and adjust the antenna for (maximum) reception. Alternatively, do a rescan of the channels.

When using an active antenna, check if the antenna power setting is {On}

Try using an outdoor antenna

The receiver switches off automatically

The {Auto Standby} function is enabled

Disable {Auto Standby}. See section <7.3.3.1> for details.

Playback of video causes picture freeze/macro blocks or similar distortion, especially on HD content

The read speed of your USB device could be too low

Asegúrate de utilizar un dispositivo de almacenamiento USB con suficiente velocidad y capacidad. Es posible que las memorias USB (« sticks») no ofrezcan la velocidad necesaria.