SIM card and mobile network

What is the meaning of the different SIM card statuses in the Web UI?

Warning: Before connecting to the Web UI, make sure that your SIM card is properly inserted and that the PIN is disabled or
entered.

1SIM card Status

You can see the status of your SIM card on the screen of the 4G PORTABLE HOTSPOT 150:

Once you are in the Web UI, you can notice that several statuses can be written next to the SIM card status line:

No Sim Card or SIM Card Invalid: The SIM card is inserted and detected but not working due to the PIN code. The SIM card is not properly inserted in the device, or no SIM card is inserted in the slot.

2Status: Normal

Normal: The SIM card is properly inserted in the device and unlocked. You can see the main page of the Web UI.

Warning:
• If the SIM card is locked with a PIN code, you must connect to the Web UI to enter it and unlock the SIM card.

• If the SIM card is not detected, please check that the golden side is not visible when the SIM card is inserted in the slot.

• If the SIM card is not posi????oned properly, reposi????on it in the slot and check that the SIM card is s????ll in the adapter.

How do I change the SIM Card PIN Code?

It is possible to change the PIN code of your SIM card in the Web UI. To do so, follow the procedure below. You must connect to the Web UI.

1Connect to the Router Wi-Fi Network

1. To do so, enter the SSID (Wi-Fi Network Name) and Wi-Fi password of the router in your device.

2Browse to the Web UI IP Address

Then, enter the following IP address in your browser: 192.168.188.1

3Login

You must enter the Password. Then, click Login.

4Connection Status

Click the toggle on the Connect Status Section and click Advanced Settings

5Advanced Settings

Click Others. Then, click PINManagement.

6Pin Management

Click Change PIN.

7Enter the New PIN Code

Enter the following information before clicking Apply:

· Current PIN: Enter your current PIN code.

· New PIN: Enter your new PIN code.

· Confirm New PIN: Enter the new PIN code.

How do I check and edit the APN settings of my service provider?

When your SIM card is not automatically recognized by the device you must login the Web UI to check the APN settings and edit them, if necessary. The APN settings of your service provider can be found directly on its website, or you can request them to the support service of your service provider.

1Connect to the Router Wi-Fi Network

You must connect to the Web UI. To do so, enter the SSID (Wi-Fi Network Name) and Wi-Fi password of the router in your device.

2Browse to the Web UI IP Address

Then, enter the following IP address in your browser: 192.168.188.1

3Enter your credentials

You must enter the Password. Then, click Login.

4Internet Settings

Click Network Settings.

5Search for the APN Settings of your service provider

Look for the APN settings on your service provider’s website. You need to write down the following information:

• Name
• APN
• Username
• Password
• Authentication Type

6Edit the information if the configuration is not right

If the information is incorrect, click APN and then Manual and Add New.

7PDP type

Enter the following information before clicking Set as default:

· PDP Type: select IPv4 as the PDP Type value.

· Profile Name: enter the name of your service provider.

· APN: enter the APN address.

· Authentication Type: Select the Authentication Type defined by your provider for your APN between the following values (NONE, CHAP, PAP)

How do I deactivate the SIM card PIN code?

It is possible to deactivate the PIN code of your SIM card in the Web UI.
To do so, follow the procedure below.

1Connect to the Router Wi-Fi Network

You must connect to the Web UI. To do so, enter the SSID (Wi-Fi Network Name) and Wi-Fi password of the router in your device.

2Browse to the Web UI IP Address

Then, enter the following IP address in your browser: 192.168.188.1

3Login

You must enter the Password. Then, click Login.

4Connection Status

Click the toggle on the Connect Status Section and click Advanced Settings.

5Advanced Settings

Click Others and PIN Management.

6PIN Management

Click Disable and enter the PIN code then, click Apply.

How do I enter my SIM PIN code?

1Connect to the Router Wi-Fi Network

To enter your SIM PIN code, you must connect to the Web UI. To do so, enter the SSID (Wi-Fi Network Name) and Wi-Fi password of the router in your device.

2Browse to the Web UI IP Address

Then, enter the following IP address in your browser: 192.168.188.1

3Login

Once you have browsed to the IP Address, you must enter the password and click Login.

4Enter PIN code

Enter your SIM PIN code and click Apply.

I don’t have internet after inserting my SIM card in the router, why?

There are many reasons that can explain that your internet connection is not working after inserting the SIM card. The first one can be that the SIM card is not inserted properly, please check the position of the SIM card by referring to the schema that shows the insertion procedure.

CASE 1: Full Size SIM Card to Micro

CASE 2: Nano SIM Card to Micro SIM Card

Another reason can be that your SIM card is locked by a PIN. To unlock
it, you must connect to the Web UI and enter the PIN code. Please follow the
procedure described in the following section: How do I enter my SIM PIN code ?

Finally, it is also possible that your SIM card is detected but not
automatically recognized by the device. In this case you must connect to the
Web UI and check the APN settings of your service provider. This procedure is
explained in the following section: How do I check and edit the APN settings of
my service provider?

What does the colour of the SIM card icon mean in the Web UI?

When you are logged in the Web UI the SIM card icon can be white or red.

If the icon is red, it means that the SIM card is either locked due to the PIN code or not detected and that there is no connection in each case.

If the icon is white, your SIM card is detected, unlocked, and working.

What type of SIM card can I insert in my router?

A micro -SIM card must be inserted in the SIM card slot of the 4G PORTABLE HOTSPOT 150/4G PORTABLE HOTSPOT 150 WITH A DISPLAY. You don’t have to worry about the size of your SIM card as adapters are provided within the router package to have the right size. You must insert your SIM card before switching on the device.

1Case 1: Full Size SIM Card to Micro SIM Card

Once you put the SIM card in the adapter, keep pressing the SIM card in the adapter to maintain it. Take the device in your hand and insert the SIM card in the slot in the same position as the schema below.

2Case 2: Nano SIM Card to Micro SIM Card

Once you put the SIM card in the adapter, keep pressing the SIM card in the adapter to maintain it. Take the device in your hand and insert the SIM card in the slot in the same posi????on as the schema below.

Warning: Make sure that your SIM card is properly positioned in the adapter before inserting it into the slot.

• If your SIM card is not detected by the device, please check its position and if you inserted the adapter the right way