The SD card port and the USB port of the Leap S1 allow the playback of multimedia files via the media player application you choose via the Play store. Search for « media player » in the Play store, a large choice is available.

2Case 2: Recording content

The SD card and USB ports also allow you to record content using an appropriate application, search « record » in the Play store.
Also many streaming applications allow you to resume playback where you left off.

How do I troubleshoot issues on my device?

Issue	Possible Reason	Solution
No LED of menu display after power on	The power adapter is not properly connected	Make sure the device is connected to the power
No sound	The TV is on Mute or volume is low. The device is on Mute or the volume is too low.	Press the mute button to restore the sound and increase the volume.
Failed to connect to the network	Ethernet cable is not properly connected. Wi-Fi is turned off or the signal is too weak.	Reconnect the cable. Restart the Wi-Fi or adjust the position of the device closer to the router.
Remote Control Failure	The sensors of the remote control and the TV box are not in alignment. The remote control is broken, or the batteries are low in power.	Aim the remote’s sensor at the front panel’s sensor and try again. Check for obstructions blocking the signal path between the remote and the box. Replace the batteries or send the device to the local maintenance service station for checking.
Nothing is displayed on the screen	HDMI cable is not connected	Make sure that HDMI/AV is selected as your TV input
Voice search on remote is not working	Remote is not paired to the TV Box	See the Pairing Bluetooth Device section in this guide
No Audio	Audio Settings not configured correctly for your TV	Settings> Device Preference > Sound > Select formats Press OK to select “None” or try a “Manual” selection.

Why is the USB port inactive when the device is in standby mode ?

The Android 12 version takes into consideration the new European requirements in terms of energy saving. Under Android 12, USB ports are inactive by default when the device is in standby mode.

1Settings

Select the Settings Menu (Cogwheel icon) by pressing the top and right keys on your remote control and press OK.

2Devices Preferences

In the Settings Menu, select Device Preferences and press OK.

3Energy Saving

Select Energy Saving. Then in the energy saving menu, click standby mode definition and press OK.