5G+ AIRSPOT 1221 Mobile Wi-Fi
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All questions
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General information, support and warranty
Is a SIM card or a charger included?
No. You need a nano SIM card with a mobile data plan from the operator of your choice. No mains adapter is supplied: charge the device from a USB power source rated USB PD 5 V / 3 A or 9 V / 2.22 A, for example a phone charger, a laptop USB port or a power bank.
Where do I find the serial number and the firmware version?
In the Web UI, go to About: the page shows the model, the serial number, the IMEI and the Build Version (firmware). Have them ready when you contact support.
How do I contact STRONG support?
Visit www.strong-eu.com for the documentation, the FAQs and the firmware updates. Before contacting support, check that the firmware is up to date.