Reset, reboot and firmware update

How do I reset my router to its factory settings?

Sometimes, it is possible that your device is not working properly and that you don’t have internet access. In this case, we suggest reseting your device to its factory settings and updating its firmware again afterwards if necessary.

You have two ways to do it, you can reset the device by pressing the reset buton or doing it in the Web UI.

CASE 1: Reset button.

To do so, remove the cover on the rear side of the router and press the RESET Buton for 2 seconds with a paperclip.

1Case 2: reset in the Web UI

1. You must connect to the Wi-Fi of your device.

2Browse to the Web UI IP Address

Then enter the following IP address: 192.168.188.1 in your browser.

3Login

You must enter the password.

4Settings

Then, click Advanced Settings.

5Reset to Factory

Click Others. In the Restart and Reset section click reset Factory Settings.

6Confirmation

Click YES in the pop-up message.

How do I turn on and off the device?

To turn on the device, you must charge it before using it. To do so, insert the USB cable in the device (A) and the plug (B).

1Power button

Plug the USB cable from the device (A) to the power supply (B). Then, plug it in the socket (C) and press and hold the power button for five seconds (D).
After a few seconds, the LEDs on the device light up.

To turn it off you simply have to press and hold the power button for 5 seconds.

How do I update the Firmware of the device

When you are connected to the Web UI, you must check the firmware version used by your device by using the online upgrade option in the Web UI. By doing so, the latest firmware version will be installed.

If your router is not up to date, please refer to the procedure bellow to update your firmware.

1Connect to the router Wi-Fi network

To update the firmware of the device, you must connect to the Wi-Fi of your router.

2Browse to the Web UI IP Address

Then enter the following IP address: 192.168.188.1 in your browser.

3Access the Login page

You must enter Password.

4Update

Click Firmware Update.

5Check for New Versions

Click Check in the Check New Version section. The latest version of the software will be automatically downloaded, and you will have to reconnect to the Wi-Fi network to enter your PIN code.