Wi-Fi and network troubleshooting

I cannot find my existing Wi-Fi network in the Installation Wizard of the Repeater 300S, why?

It is very likely that your repeater is too far from your modem/router. We recommend configuring your repeater in the same room as your modem/router and then changing its location to a different room.

• If there is enough signal, at least two of the LEDs will be green.
• If the LEDs are not green, please put your repeater in a different room.

Can I change the Wi-Fi channels of Repeater 300S at repeater mode?

Yes, you can change the channel of the Wi-Fi band that is being used for the communication between your modem/router in the “Wi-Fi Setting” menu of the web UI.

1Connect to the Web UI

To connect to the Web UI, follow this procedure.

2Wi-Fi Settings

Click Wi-Fi.

3Advanced Settings

In the Wi-Fi settings page, click Advanced Settings.

4Edit the channel band

Select a new value in the Wi-Fi Channel List and click Apply.

How can I change the settings of the repeater?

You can change all the settings by the web management interface embedded in the product. The URL of the web management interface is http://setup.strong

1Connect to the Wi-Fi of the repeater

Connect to the Wi-Fi of the repeater. The Network information is written on the label located under your repeater.

2Browse to the URL

Enter the following URL: http://setup.strong

3Login Page

On the Login page of the web UI, enter your password. Then, click Login.

How can I connect my device to my repeater 300S for the installation?

There are two options to connect a device to Repeater 300S for the installation

1CASE 1: Connect the repeater to a device with a RJ45 Port

Use a laptop and connect it to Repeater 300S with an RJ45 cable.

2CASE 2: Connect to the Wi-Fi of the repeater

Connect to the Wi-Fi of the repeater. The Network information is written on the label located under your repeater.

The Wi-Fi Network of your repeater does not have a password. Its default name is STRONG_2.4GHz.

I installed my Repeater 300S as a repeater but my broadband Internet speed is not improved, why?

Repeaters can improve the Wi-Fi coverage, performance and connectivity locally but the broadband Internet speed is defined by your subscription of your Internet Service Provider.

What is the best location for the Repeater 300S?

Your repeater should not only be near to your modem/router, but also to a Wi-Fi dead zone. By doing so, your repeater will pick up the signal from the modem/router and repeat it to extend the coverage of your Wi-Fi Network.

Which Wi-Fi frequencies (bands) does Repeater 300S provide?

Repeater 300S is a single band 2.4GHz device.

Which frequencies are used to create a connection between the router/modem and Repeater 300S?

Repeater 300s can create a connection to your modem/router on 2.4GHz band, and it repeats the Wi-Fi signal of your modem/router on 2.4GHz.