Dépannage du Wi-Fi et du réseau

The Wi-Fi network does not appear.

• With Power Saving Mode, the Wi-Fi switches off when no device is connected. Press the Power button briefly to switch it on again.
• The device broadcasts one network at a time, on 2.4 GHz or 5 GHz (5 GHz by default). The main page of the display shows the name of the network in use.
• In Network > Wi-Fi Parameter Settings, check that Broadcast is set to ON. If it is OFF, the network is hidden: enter its name manually on your device.

Should I use 2.4 GHz or 5 GHz?

The 5GMIFIAX900D is a Wi-Fi 6 (IEEE 802.11ax, AX900) hotspot. It broadcasts one band at a time:

• 2.4 GHz: longer range and better penetration through walls, and the most stable connection.
• 5 GHz: highest speed, but shorter range. Recommended for working from home close to the device.

To switch:

• On the display: open the menu with Select, go to WIFI Account and press Power. Move to the other network with Select and press Power.
• In the Web UI: go to Network > Wi-Fi Parameter Settings and select 2.4G or 5G in Wi-Fi Band Selection.

Your devices must reconnect after a change.

Tips: The Wi-Fi range is better outdoors, where there are no walls to cross.

The 2.4 GHz Wi-Fi is unstable.

The 2.4 GHz band is crowded: microwave ovens, cameras, connected objects and Bluetooth devices also use it. Go to Network > Wi-Fi Parameter Settings, click Edit and select channel 1, 6 or 11, which give the most stable connection. Very heavy rain can also disturb the 2.4 GHz band: the signal looks good but no data passes.

A device cannot connect to the 5 GHz network.

Check that the device supports 5 GHz Wi-Fi, or switch the hotspot to the 2.4 GHz band.

How many devices can connect?

Up to 16 devices at the same time. The Wi-Fi tile of the display shows the number of connected devices. Set the limit in Network > Wi-Fi Parameter Settings > Max WiFi Connections.

The connection is slow.

• Check first that the firmware is up to date in System > FOTA.
• Check the signal bars on the display, and the Rsrp and Rssnr values in the banner of the Dashboard. Move closer to a window or outdoors.
• Run a Ping Test in System > Ping Test.
• Use the 5 GHz band close to the device.

How do I share the connection with a computer over USB?

Connect the USB-C cable of the device to the computer, then switch USB Network Sharing on in System > USB.

Note: USB Network Sharing and Reverse charging cannot work at the same time.