5G+ AIRHOME 1950 | Wi-Fi 7 (7.2 Gbps)
All questions
Settings and features
How do I back up, restore, or run diagnostics?
Backup: Management > Backup & Restore > Backup — downloads a configuration file.
Restore: Management > Backup & Restore > File, select the backup file, then click Restore. The router restarts automatically.
Reboot: Management > Reboot & Reset > Reboot (~60 seconds).
Diagnostics: Security > Diagnosis — Ping (connectivity test), Traceroute (path tracing), and DNS Lookup (domain name resolution) are all available.
Tips: If an issue cannot be resolved, prepare your IMEI and serial number (Management > Device Information) and contact STRONG support at www.strong-eu.com.
How do I open ports for a game or server (Port Forwarding)?
- Go to Security > Port Forwarding and click Add.
- Enter a Name, the WAN Port (incoming), the LAN IP Address of the destination device, the LAN Port, and the Protocol. Set Status to On and click Save.
Warning: Make sure the destination device has a fixed LAN IP — configure a Static DHCP entry in Internet > Static DHCP. For applications that open ports automatically, go to Security > NAT Settings and set NAT Mode to Cone.
My IPTV service does not work
Go to Security > SIP ALG Settings and verify SIP ALG is enabled (default, port 5060) if you are using VoIP.
For IPTV via a dedicated WAN interface, contact your ISP for the correct VLAN and APN settings.
Tips: If your 5G plan includes IPTV, ensure Mobile Data is set to On in Mobile Network > Mobile Connection.