Reset, reboot and firmware update

How do I reset my router to its factory settings? (Reset Button)

Sometimes, it is possible that your device is not working properly and that you don’t have internet access. In this case, we suggest resetting your device to its factory settings and updating it afterwards if necessary.
You have two ways to do it, you can reset the device by pressing the reset buton or doing it in the Web UI.

CASE 1: Reset button.

To do so, insert a paper clip in the hole to press the reset buton. Press the reset buton for 10 seconds. The LEDS will switch off and turn back on again

How do I reset my router to its factory settings? (Web UI)

Sometimes, it is possible that your device is not working properly and that you don’t have internet access. In this case, we suggest resetting your device to its factory settings and update it afterwards if necessary.
You have two ways to do it, you can reset the device by pressing the reset button or doing it in the Web UI.

1Connect to the Wi-Fi Network of your device

You must connect to the Wi-Fi of your device.

2Browse to the Web UI IP Address

Then enter the following IP address: 192.168.188.1 in your browser

3Find your credentials for the Web UI

To find your credentials, please refer to the label located behind your device.

4Enter your credentials

You must enter the username and password before clicking Login.

5Reset

Then, click Administration and Reset and Backup. Then, click Reset and Restore Factory configuration locally.

6Confirm the reset

Click Confirm on the pop-up message that appears.

How do I update the Firmware of the device

1Connect to the Wi-Fi network of your router

To update the firmware of the device, you must connect to the Wi-Fi of your device.

2Browse to the Web UI IP Address

Then enter the following IP address: 192.168.188.1 in your browser.

3Find your credentials for the Web UI

To find your credentials, please refer to the label located behind your device.

4Enter your credentials

You must enter the Username and Password. Then, click Login.

5Online Upgrade

Click Administration and select Online Upgrade.

6Check for updates

In Advanced Settings, click Check for updates and the Enable toggle button. Then, click Submit.

7New software version

• If there is a new version available, click Yes. Then wait for the router to complete the update. The LEDs will turn off and turn back on.
• If your router is already up-to-date a message is displayed.