FALKY SOLAR BATTERY CAMERA
All questions
General information, support and warranty
I receive no notifications / Too many false alerts
No notifications at all — three layers must all be active:
- System permission: phone Settings > Apps > Protect by STRONG > Notifications must be enabled.
- App toggle: camera Settings (⚙) > Receive Alert Notifications must be on.
- Detection type: Settings (⚙) > Alarm Management — the specific detection type (Motion Detection, Human Detection, etc.) must be enabled.
Too many false alerts (vegetation, animals, passing cars):
- Switch to AI Human Detection only (Alarm Management > Human Detection Alarm) — the AI filters non-human movement, drastically reducing false positives.
- Reduce Alert Sensitivity to Low or Medium in Alarm Management > Alert Sensitivity.
- Configure Detection Zones (Alarm Management > Detection Zone): draw a custom zone covering only the area you want monitored, and exclude sources of false alerts (a road, a tree, a neighbour's garden).
IP65 weatherproofing, sharing access and privacy
IP65 weatherproofing: the FALKY2K-S is rated IP65 — fully dustproof and protected against water jets from all directions. Always close the protective caps on the USB-C port and microSD slot when not in use. Do not use a high-pressure washer to clean the camera.
Regular maintenance: clean the lens with a soft dry cloth. Check for spider webs on the lens regularly — outdoor cameras are frequently targeted by spiders attracted to the warmth of the IR LEDs.
Sharing camera access: Settings (⚙) > Device Share > Add. Enter the email address of another Protect by STRONG account holder. Access is revocable at any time.
Lens OFF: Settings (⚙) > Privacy Protection > Lens OFF. The camera stays connected to Wi-Fi and can be re-enabled remotely at any time.
Tips: Outdoor security cameras may be subject to local regulations. In France, cameras filming a public space must be declared to the relevant authorities.