Reset, reboot and firmware update

How do I reset my Mesh units to the factory settings?

There are 2 ways to restore your devices to their factory settings.

1Case 1: Reset button

To do so, insert a paper clip in the RST hole at the back of the device to press the reset button. Press the reset button for 10 seconds. The LEDS will switch off and turn back on again.

1Case 2: Web UI

To do so, enter the SSID (Wi-Fi Network Name) and Wi-Fi password of the router in your device:

2Browse to the Web UI IP Address

Then, enter the following IP address in your browser: 192.168.7.254 or type the following address : http://atria3000.mesh

3Enter your credentials

You must enter the Username (admin) and Password (admin) (please note that after the first connection you will create your personal admin password which means that the password written on the product label will not work any more). Then, click Login.

4Restore default

Then, in the top bar, click System Tools, then go on the Device Management section and click on Restore Default.

5Pop-up

Then, click OK in the pop-up window.

How do I update the administration password of the Web UI

You may need to change the password for the Web UI after your first connexion, to do so please do the following instructions.

1Connect to the Wi-Fi of the device

To do so, enter the SSID (Wi-Fi Network Name) and Wi-Fi password of the router in your device:

2Browse to the Web UI IP Address

Then, enter the following IP address in your browser: 192.168.7.254 or type the following address : http://atria3000.mesh

3Enter your credentials

You must enter the Username (admin) and Password (admin) (please note that after the first connection you will create your personal admin password which means that the password written on the product label will not work any more). Then, click Login.

4WLAN 2.4G and 5G

Then click WLAN in the top bar, go to the 2.4G or the 5G section depending on which network type you are on and then, click in Multiple SSID.

5User Management

Now click System Tools in the top bar and go to the User Management section.

6New Web UI Password

Type the Username (admin) and the Old Password. Then in New Password and ConfirmPassword, enter your new personal password for the Web UI.
Click on Save & Apply.

7Write it down

Do not forget to write it down on a piece of paper and tape it under your device.

How do I update the firmware of the Mesh unit?

You may need to update the firmware of your device to solve some issues or to have the latest version of the software.

To update the firmware of the device, you must browse to this page. You will find the firmware file—click on its name to download it.

1Connect to the Wi-Fi of the device

To proceed, connect to the Web UI. Please follow this procedure: Connecting to the Wi-Fi and Accessing the Web UI

2Identify Mesh Node IP Addresses

You must identify the IP addresses of the other mesh nodes by navigating to Status > LAN Info > Connected Device Info.

TIPS: The name of the second mesh units will be Agent-XXXX.

3Record Each Device’s IP Address

Write down the IP addresses of both agent and master nodes for later use.

Warning: Always update the agent nodes first, and the master node last. You will need to repeat this procedure for each mesh unit.

4Connect to the Web UI of Each Mesh Node

Connect to the Web UI of each mesh node using the IP address you previously noted. You can follow this procedure:
How do I access the Web UI?

5Access Firmware Update Menu

For each device, click System Tools, select Device Management, and Firmware Update.

6Upload and Install Firmware

Select the file by clicking Choose File, then click Update Software.