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CAMÉRA BÉBÉ DOVY

Toutes les questions

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CAMÉRA BÉBÉ DOVY

How do I set up the camera for the first time?

Pairing fails / 'Connection successful' never appears

What do the LED colours mean?

How do I connect the camera to a new Wi-Fi network?

I receive no notifications (motion, crying, temperature alerts)

The intercom does not work / No audio from the camera

The live view is slow, freezing, or shows a black screen

'SD card not detected' / Lullabies are unavailable

How does video recording work? What happens when the card is full?

Battery is draining quickly / How do I get the best battery life?

The image is dark at night / Night vision mode explained

Crying detection is not triggering / Temperature is not displayed

The camera is showing as offline / How do I reset it?

How do I share camera access? / Privacy settings

The camera is showing as offline / How do I reset it?

Restart the camera: hold the POWER button to turn it off, wait 10 seconds, then turn it back on. Wait for the status LED to become solid blue.
Restart your home router/Internet box.
If still offline after restart: hold RESET for 5 seconds (LED blinks red) and re-pair the camera.
If the camera still appears in the app: go to Settings (⚙) > Device Information > Delete device to remove it manually before re-adding it.

Tips: For persistent bugs, force-stop the Protect by STRONG app completely and relaunch it. If the issue persists, contact STRONG support at www.support-strong-eu.com.

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