5G AIRHOME 1050 | Wi-Fi 6

When your SIM card is not automatically recognized by the device you must login the Web UI to check the APN settings and edit them, if necessary. The APN settings of your service provider can befound directly on its website, or you can request them to the support service of your service provider.

1Connect to the Wi-Fi of your router

You must connect to the Web UI. To do so, enter the SSID (Wi-Fi Network Name) and Wi-Fi password of the router in your device:

2Browse to the Web UI IP Address

Then, enter the following IP address in your browser: 192.168.0.1

3Login Page

You must enter the Username and Password. Then, click Login. For more information about the Logins please refer to the login procedure.

4APN Configuration

Click Network in the top bar, then on the Mobile Network section and select the APN Configuration section.

5Verify informations

Check the following information:

Status

Profile Name

APN

Authentication

PDP Type

6Check your provider's APN Settings

Look for the APN settings on your service provider’s website. You need to write down the following information:

Name
APN
Username
Password
Authentication Type

7Add a New APN

If the information is incorrect, click the Add toggle and enter the following information before Save & Apply:

Authentication Type: Select NONE, CHAP, PAP, or PAP&CHAP
Profile Name: Enter the name of your service provider (Limited to 14 characters including spaces).
APN: Enter the APN address.
PDP Type, select the APN Type: IPv4, IPv6 or IPv4&IPv6.
Check the Statut box.

You can reset your APN Configuration with the Set Default option, Edit an existent one and delete a configuration with the corresponding options.

How do I deactivate the SIM Card PIN code?

You first need to access the Web UI. To do so, please refer to the following section: How do I access the Web UI?

1PIN Configuration

Click Network in the top bar, then Mobile Network and on PIN Configuration.

2Change PIN

Now in tthe PIN Operation section, select Delete and click on Save & Apply.

How do I enter my SIM PIN Code?

To enter your SIM PIN CODE, you must connect to the Web UI.

1Connect to the Wi-Fi of your router

To do so, enter the SSID (Wi-Fi Network Name) and Wi-Fi password of the router in your device:

2Browse ro the Web UI IP Address

Then, enter the following IP address in your browser: 192.168.0.1

3Login Page

You must enter the Username and Password (the information is written on the product label located under the product, please write down the new admin password you set up after your first connection). Then, click Login.

4Enter your credentials

When you are connected to the Web UI for the first time, you will see a warning message that invite you to enter the PIN code by clicking the connection button.

5Enter your PIN code

Then go to Network in the top bar and then in the Mobile Network section and click on PIN Configuration.

Enter your PIN code in the field and click submit.

6SIM card is unlocked

The SIM card is unlocked, and its icon now turns green with the network name next to it.

I don’t have internet after inserting my SIM Card in the router, why?

There are many reasons that can explain that your internet connection is not working after inserting the SIM card.

The first one can be that the SIM is not inserted properly, please check the position of the SIM card by referring to the schema that shows the insertion procedure.

1Nano SIM Card

Another reason can be that your SIM card is locked by a PIN code. To unlock it, you must connect to the Web UI and enter the PIN code. Please follow the procedure described in the following section: How do I enter my SIM PIN CODE?
Finally, it is also possible that your SIM card is detected but not automatically recognized by the device. In this case you must connect to the Web UI and check the APN settings of your service provider. This procedure is explained in the following section: How do I check and edit the APN settings of my service provider?

What is the meaning of the different SIM card statuses in the Web UI?

Warning: Before connecting to the Web UI, make sure that your SIM card is properly inserted and that the PIN is disabled or entered.

Once you are in the Web UI, you can notice that several statuses can be written next to the SIM card status line:

Case 1: The SIM Card is not inserted or not detected and there is no connection to the mobile network.

Case 2: The SIM Card is inserted properly and detected but there is no connection to the mobile network because the SIM is locked by a PIN Code or because you may need to wait for the network to be detected (if the network is not detected after waiting for a short time, please check the APN settings and enter the information for your service provider).

Case 3: The SIM card is inserted properly, and the PIN code is entered. The connection is working.

If the SIM card is locked with a PIN CODE, you must connect to the Web UI to enter it and unlock the SIM card.
If the SIM card is not detected, please check that the golden side is not visible when the SIM card is inserted in the slot.
If the SIM card is not positioned properly, reposition it in the slot and check that the SIM card is still in the adapter.

What type of SIM card can I insert in my router?

A nano SIM card must be inserted in the SIM card slot of the 5G Router AX3000.

Take the device in your hand and insert the SIM card in the slot in the same position as the schema below.

1Case 1: Nano SIM Card

If your SIM card is not detected by the device, please check its position and if you inserted the SIM card properly.