Reset, reboot and firmware update

How do I reset my router to its factory settings?

Sometimes, it is possible that your device is not working properly and that you don’t have internet access. In this case, we suggest resetting your device to its factory settings and update it afterwards if necessary.
You have two ways to do it, you can reset the device by pressing the reset button or doing it in the Web UI.

1CASE 1: Reset button.

To do so, insert a paper clip in the hole to press the reset button. Press the reset button for 10 seconds. The LEDS will switch off and turn back on again.

1CASE 2: Reset in the Web UI

You must connect to the Wi-Fi of your device.

2Browse to the Web UI IP Address

Then, enter the following IP address: 192.168.0.1 in your browser.

3Login Page

You must enter the username (user) and password (user) before clicking Login.

4Device Management

Then, click System Tools and Device Management. Then, click Restore default and Restore default again.

5Confirm the reset

Click OK on the pop-up message that appears.

How do I update the Firmware of the device (Online upgrade)

When you are connected to the Web UI, you must check the firmware version used by your device by using the online upgrade option in the Web UI. By doing so, the latest firmware version will be installed.
If you have a different version, please refer to the procedure bellow to update your firmware.

1Connect to the Wi-Fi

To update the firmware of the device, you must connect to the Wi-Fi of your device.

2Browse to the Web UI IP Address

Then, enter the following IP address: 192.168.0.1 in your browser.

3Login Page

Then, click Login.

4Firmware upgrade

Click System Tools, select Device Management and go to the Firmware Update.

5check upgrade

Click the check box next to automatic upgrade and then the Check upgrade button. If there is a new version , the upgrade now button will be displayed.

Click the upgrade now button and wait for the upgrade process to end.

How do I update the firmware of my device (Manual Update)

When you are connected to the Web UI, you must check the firmware version used by your device by using the online upgrade option in the Web UI. By doing so, the latest firmware version will be installed.
If you have a different version, please refer to the procedure bellow to update your firmware.

1Browse to the download page of our website.

Please browse to our download page.

• Click Support and Downloads.
• Select Networking and 4G/5G Router.
• Click the product name to access its download page.

2Donwload the configuration file

Click the download icon newt to software.

3Connect to the Wi-Fi

To update the firmware of the device, you must connect to the Wi-Fi of your device.

4Browse to the Web UI IP Address

Then, enter the following IP address: 192.168.0.1 in your browser.

5Login Page

Then, click Login.

6Firmware upgrade

Click System Tools, select Device Management and go to the Firmware Update.

• Then, click choose file and select the firmware file before clicking Update software.

Please note that once the router is updated, it will automatically reboot. You will have to reconnect to the Wi-Fi network and the Web UI.