5G+ AIRHOME 1551 | Wi-Fi 7 (3.6 Gbps)
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5G+ AIRHOME 1551 | Wi-Fi 7 (3.6 Gbps)
5G+ AIRHOME 1501 | Wi-Fi 7 (3.6 Gbps)
Port forwarding or remote access does not work.
Port forwarding and DDNS only work if your Internet connection has a public IP address. Most mobile operators give a private IP address, shared between several customers.
1Check your IP address
Go to Network > Mobile Settings and look at the IP Address. Addresses starting with 10., 100.64 to 100.127, 172.16 to 172.31 or 192.168. are private: connections from the Internet cannot reach the router. Ask your operator whether a public IP address is available with your plan.
2Check the rule
In Network > Port Forwarding, check that the IP address of the device is correct and that the rule Status is Enable. Reserve the address of the device in Network > LAN Settings > Static IP Lease List so that it does not change.
3Check the firewall
In Security > Firewall Level, the High level filters incoming traffic more strictly. Select Low (default setting) if a service no longer works.
Warning: Opening ports exposes your devices to the Internet. Open only the ports you need, and protect your devices with strong passwords.